Gifts To India - Fraud Website

Not resolved
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money

I had ordered Assorted pastries Birthday cake from after looking at the picture on their website. It shows a variety of assorted pastries but I am shocked to see that the actual cake delivered was very different, substandard vanilla cake with just different colors.

It is nowhere near to the product I bought. Please find attached photos of my order and actual product delivered. The total price I paid was INR2500.

After contacting their customer support, I was told that the refund of INR 600 will be given (I still haven't received it after 3 weeks). My order no was YGTI-2009201737575

Product or Service Mentioned: Gifts To India Cake.

Reason of review: Not as described.

Monetary Loss: $50.

Preferred solution: Full refund.

I didn't like: Product delivered, Customer support, Refund policy, Way this fraud site works.

Company wrote 0 private or public responses to the review from Oct 03, 2017.

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